Benefits of Telecom Expense Management (TEM)

Ultimately, telecom expense management (TEM) should produce benefits in several areas:

Money Savings - Controlling/reducing your direct expenses with vendors
Time Savings - Streamlining/automating processes associated with those expenses, and
Risk Reduction - Contributing to risk/headache management.

The links in the table below lead to specific savings examples.

Type of Savings	Savings Example
Reduced Telecom Expenses	Eliminates off-contract buying.
	Stops billing for discontinued services . « see example
	Increases negotiation leverage.
	Detects and corrects billing errors.
	Enforces contract compliance. « see example
	Standardizes feature functionality, eliminates unnecessary and unauthorized features. « see example
	Reports on telecom expenses used to promote behavior changes among employees, resulting in reduced or more cost-effective usage.
	Identifies use of obsolete products/services. « see example
	Identifies under-utilized services and products for consolidation or cancellation. « see example
	Uses superior analytic tools for better network optimization decision making.
Process Streamlining and Automation	Eliminates telecom and accounts payable data entry.
	Eliminates manual opening, sorting, and scanning of invoices.
	Eliminates manual cost allocation.
	Eliminates manual report generation.
	Automates invoice review and approval.
	Automates invoice validation.
Reducing Headaches & Risk	Increases expense and process visibility for greater Sarbanes-Oxley compliance.
	Increases employee retention due to better work environment.
	Increases ability to focus on strategic issues.
	For government agencies, increases compliance with the President’s Management Agenda, GAO mandates, and other government initiatives.